Google Chrome is a fantastic web browser, but there are times when Google Chrome crashes , freezes, or simply stops responding.

There are a lot of reasons these behaviors can occur, soit’s important to be very methodical when you’re troubleshooting and trying tofix the issue.

This article will walk you through the typical fixes thatresolve this issue, from the most common issues to the more rare and complexones.

1. Make Sure There Are No Internet Issues

The first thing you should check before you worry abouttroubleshooting Chrome is whether your internet connection is down.

Select the Startmenu, type network status, andselect the Network status systemsettings.

Make sure that the current network status is: You’re connected to the internet.

If the status doesn’t say this, you’ll need to work on troubleshootingyour internet connection before moving on.

If the status does say this, you’ll also want to test theinternet connection with a different browser, just to make sure the issue iscentered only on Chrome.

If you can’t connect from other browsers as well, then youknow there’s still a problem with your internet connection and not Chrome.

However, if the other browser connects fine, then you knowthe issue is only with Chrome and you can continue with your troubleshooting.

2. Chrome Didn’t Properly Close

One of the most common reasonsChrome stops responding is because the tabs you’ve closed over time neveractually closed the process. Over time, these Chrome processes add up andconsume all of your RAM.

Eventually, Chrome stopsresponding entirely. This can cause crashing, freezing, or Chrome may not openat all.

To see if this is the case,right-click the taskbar and choose TaskManager. In the Processes tab,you’ll see all of the Chrome processes that are still running in memory.

Right-click on the top-level Google Chrome process (the onewith the number next to it) and select EndTask.

This will close all running Chrome processes, free up RAMspace, and allow you to relaunch Chrome again.

Before you do open Chrome again, it’s a good idea to scrolldown the other processes in Task Manager and end any that shouldn’t be running.This can help free up even more RAM space.

3. Disable All Chrome Extensions

Another common issue thatcauses Chrome to crash or freeze are malicious or poorly designed extensions.When this happens, it’s difficult to know which extension is causing the issue.

Because of this, the easiestsolution is to disable all extensions and then enable only the ones you reallyneed one at a time.

  1. Launch Chrome. Inthe URL field, type chrome://extensions/and press Enter.
  2. This will openthe extensions page. Disable all active extensions.
  3. Once extensions are disabled, restart Chrome.
  4. Again, in the URL field, type chrome://extensions/and press Enter.

Now, one at a time, enable each extension and restartChrome.

Once you enable an extension that prevents Chrome fromworking properly, you’ve found the problem extension. Uninstall it to fullyrepair Chrome.

4. Use the Chrome Malware Scanner

If none of this worked, you may have malware that’sinterfering with the operation of Chrome. Chrome has a secret weapon againstthis; an embedded anti-malware scanner that will scan your computer and findany problem apps.

To use this scanner:

  1. Launch Chrome and open Settings.
  2. Scroll down and click Advanced to open all settings.
  3. Scroll down to the Reset and clean up section and click Clean up computer.

This will open a window where you can launch the Chromemalware scan. Just select the Findbutton to start the scan.

Once the scan is done, it’ll list all incompatible apps.Just select the Remove button to the right of the app name to remove it.

Hopefully once you’ve removed the problem app, Chrome willstart working fine again.

5. Reset All Chrome Settings

If all else fails, you can reset Chrome to its originalsettings.

This can help because there are times when tweaking thewrong settings can eventually cause issues with Chrome, especially if you’reenabling beta features.

You can fix all of that by resetting Chrome.

  1. Launch Chrome and open Settings.
  2. Scroll down and click Advanced to open all settings.
  3. Scroll down to the Reset and clean up section and click Restore settings to their original defaults.

This will open a window with a warning that all Chromesettings will be reset. Just select Resetsettings to continue.

Keep in mind that this willdisable all of your extensions, clear temporary data, and it’ll wipe out all cookies.

However, it won’t clear yourbookmarks, history, and saved passwords.

6. Remove Incompatible Applications

There are some applications that can interfere with thenormal operation of Chrome. Chrome can detect this and list the badapplications in a list buried inside Chrome settings.

The check if there are any such apps:

  1. Launch Chrome and open Settings.
  2. Scroll down and click Advanced to open all settings.
  3. Scroll down to the Reset and clean up section.

If Chrome has detected any incompatible applications, you’llsee an option listed here as: Update orremove incompatible applications.

Click this to see the list and remove the applications fromyour computer. After this, Chrome should start working normally again.

7. Uninstall and Reinstall Chrome

Finally, the last resort will be reinstalling Chrome. Youmay not have to fully reinstall it if a simple repair works.

Select the Startmenu, type Control Panel, and selectthe Control Panel desktop app. Inthe Control Panel, select Programs &Features.

Find Chrome in the list of installed programs, right clickit, and select Uninstall.

Note: Beforedoing this, make sure you’ve downloaded a fresh copy of the Chrome installer soyou can easily reinstall Chrome.

Once the uninstall finishes, rerun the Chrome installer youdownloaded. After Chrome has fully reinstalled, it should work normally again.

FixingChrome Issues

As you can see, there are a lot of potential issues that cancause Chrome to crash, freeze, or not even load. However, if you work throughthe steps in this article methodically, you should be able to get it workingfine again in no time.